Terms & Conditions
**Currently we have stopped producing clay items!**
*****Please handle all clay-made items with care!*****
Terms & Conditions
All items are genuinely and uniquely handmade by seller (100%)
All items uses the finest material
All items sold are in SGD (Singapore dollars)
No payment no order
Pre-orders are welcome (unless otherwise stated)
Once payment is in, there shall be no cancellation
Payments have to be made before any pre-ordering
50% deposit is needed for all customization requests (no refund on deposit unless otherwise stated) or you may choose to make full payment.
Please send in all orders/requests at least 5 days in advanced.
Please ask as much questions as you want, to clear your doubts before ordering and purchasing. This is to prevent unnecessary misunderstandings
We will not be held any responsibility in case of lost mail, hence, opting for registered mail is highly recommended as tracking number by SingPost will be provided.
We will personally check all items before mailing out. Therefore, goods sold are strictly non-refundable nor exchangeable.
Self-collection is recommended (unless otherwise stated) as handmade items are usually “fragile”, and in the meantime, save cost too!
Bubble wrapping and simple packaging are provided.
Extra charges for gift wrapping/gift box/etc.
Strictly no refunds or exchange of items!
***PLEASE note: If any of the stocks listed are sold, you may request for a new order.***
Payment & Collection Method:
*We accept international orders. Payment has to be made via PAYPAL*
Cash/bank transfer/COD + Self-collection at my convenience (Date, Time and Location) – May be discussed.
ATM/Bank transfer + Mailing (Postage and handling fee shall be paid by you, unless otherwise stated)
Please note: For ATM/bank transfers, please provide proof of transactions! (transaction details, slip..)
***Additional S$2.24 for Registered Mail***
**We do not collect additional handling charges! Happy Shopping!**
For enquiries, please e-mail them to:
vgohykdesign@gmail.com
With many thanks and regards,
vgohyk
Handmade designer
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